Terms & Conditions

Your obligations

• 1. ConductPlease treat guests and our team courteously and follow safety instructions during a session, especially around heat and tools. We may end a session without refund if behaviour makes it unsafe or unpleasant for others.
• 2. Honest informationGive accurate contact details and, for a workshop, tell us in advance about food allergies. Please do not send other people's personal information without their consent.
• 3. Your own spaceYou are responsible for following any rules that apply to your garden, balcony or building, such as management-association limits on planters or watering.
• 4. MisuseDo not resell or republish our materials, interfere with the website or use it to send unsolicited advertising.
• 5. AgeA booking requires you to be 18 or older. Guests under 18 join a workshop only with a parent or guardian present.
• 6. Third partiesWhat you buy from other suppliers, such as pots, soil or seed, is a matter between you and that supplier.

Payment, changes and cancellation

1. 7. Booking and price

   • A booking is confirmed when we send you written confirmation of the service, date, place and price.
   • Prices are in Japanese yen as shown on the Offers page. The confirmation states the final amount including consumption tax.
   • The website takes no payments. The confirmation names the payment method and the date it is due.

2. 8. Changing the date

   • Up to three days before the session, you may move it once or cancel it at no charge.
   • Between three days and 48 hours before, you may move it once at no charge, but a cancellation may be charged for materials already bought.
   • Less than 48 hours before, or if you do not attend, we may keep up to 50% of the price to cover materials and preparation.

3. 9. If we change or cancel

   If we have to cancel or move a session, you may choose a new date or a full refund of what you paid. This applies to illness, severe weather, transport disruption and other causes on our side.

   For the saffron session, a new date can only be in the next planting season if the corm window has closed.

4. 10. If something is wrong with what we supplied

   Tell us within 30 days if a plan or calendar does not fit your space, and we will revise it at no extra charge. If your corms do not flower in the first autumn and the corms themselves turn out to be at fault, we replace them for the following season, as described on the saffron session page.

Responsibility

• 11. ResultsPlants depend on weather, soil and care that we cannot control. We do not promise a yield, a flowering date or a particular result from any advice.
• 12. Limit of liabilityTo the extent the law allows, our total liability for a service is limited to the amount you paid for it. This does not apply to loss caused by intent or gross negligence, or where the law does not permit a limit.
• 13. Indirect lossExcept in cases of intent or gross negligence, we are not liable for indirect loss such as lost income or plants lost to later weather.
• 14. Events beyond controlEarthquakes, typhoons, epidemics, transport failures and government orders may delay or prevent a session. We offer a new date or a refund of anything not delivered.
• 15. AllergiesWe take care over ingredients and tools, but we cannot guarantee that a workshop is free from traces of sesame, nuts or other allergens. You decide whether to attend based on what you have told us.
• 16. SeverabilityIf one clause turns out to be invalid, the others stay in force.